Hey there! How can we help you?
Streemcore Feature Videos
See what a Streem call looks like from start to finish.
Learn how to invite a customer to a Streem call.
Learn how to customize your Streem workspace.
Learn how to capture serial and model numbers using OCR with Streem.
Table of Contents
Troubleshooting
- Common symptoms
-
Starting the Call
- Starting the call: Customer doesn't get the SMS invite
- Starting the call: Customer doesn't get prompted for microphone permissions
- Starting the call: Customer doesn't get prompted for camera permissions
- Starting the call: Customer gets an "invitation expired" message
- Starting the call: Page takes a long time to load or times out
- During the call: Customer's audio is cut off by another app
- During the Call
- After the Call