How do I set up a Corporate Firewall or VPN with Streem?
For any expert who is working on a corporate device that uses firewalls and/or VPNs it will be important to have their IT department configure Network Settings so that Streem can function as expected. Jump to a section below:
Domains to add to Allowlist
Email:
App:
- *.streem.cloud
- *.streempro.app
- *.streem.us
- *.twilio.com
- *.googleapis.com
- *.bugsnag.com
- chime.aws
- *.chime.aws
- *.amazonaws.com
Support:
WebSocket Hosts:
- wss://global.vss.twilio.com
- wss://sdkgw.us1.twilio.com
- wss://tsock.us1.twilio.com
IP and Port requirements
IP Addresses
| Region | CIDR ranges |
| US | 99.77.128.0/18 - 34.203.254.0-34.203.254.255 - 54.172.60.0-54.172.61.255 - 34.203.250.0-34.203.251.255 - 3.235.111.128-3.235.111.255 - 34.216.110.128-34.216.110.159 - 54.244.51.0-54.244.51.255 - 44.234.69.0-44.234.69.127 |
| EU | 52.215.253.0 - 52.215.253.63 - 54.171.127.192-54.171.127.255 - 52.215.127.0-52.215.127.255 - 3.249.63.128-3.249.63.255 - 52.59.186.0-52.59.186.31 - 18.195.48.224-18.195.48.255 - 18.156.18.128-18.156.18.25 |
| Other | Streem uses Twilio Video for other regions. Please see here for those IP Addresses: https://www.twilio.com/docs/stun-turn/regions |
Ports
| Transport protocol | Ports |
| TCP | 443, 3478, 5349 |
| UDP | 3478, 10000-60000 |
Full Twilio Video documentation: https://www.twilio.com/docs/video/ip-addresses
Full AWS Chime documentation: https://docs.aws.amazon.com/chime/latest/ag/network-config.html
Explicit Domains
For software that doesn't support the use of wildcard domains
Web Portals
- <company-code>.streempro.app
- <company-code>.cv.prod.streem.cloud
- <company-code>.swaga.prod.streem.cloud
- <company-code>.streem.us
Global Services
- global-api.prod.streem.cloud
- global-login.prod.streem.cloud
Regional Services
- US
- api.prod-us.streem.cloud
- invites.prod-us.streem.cloud
- scribe.prod-us.streem.cloud
- service.prod-us.streem.cloud
- wall.prod-us.streem.cloud
- <company-code>-prod-us-artifacts.s3.us-west-2.amazonaws.com
- <company-code>-prod-us-artifacts-public-assets.s3.us-west-2.amazonaws.com
- CA
- api.prod-ca.streem.cloud
- invites.prod-ca.streem.cloud
- scribe.prod-ca.streem.cloud
- service.prod-ca.streem.cloud
- wall.prod-ca.streem.cloud
- <company-code>-prod-ca-artifacts.s3.us-west-2.amazonaws.com
- <company-code>-prod-ca-artifacts-public-assets.s3.us-west-2.amazonaws.com