- During the call: Video is distorted, has parallel lines
- During the call: StreemShot™ photos don't take
- During the call: Video is sideways (stuck in landscape or portrait orientation)
- During the call: Video cuts in and out
- During the call: Video is blurry or pixelated
- During the call: Expert sees a black screen instead of customer video
- During the call: Expert can't hear customer
- During the call: Customer can't hear expert
- During the call: Audio is distorted or hard to hear