Troubleshooting
Fixes and workarounds for the most common challenges.
Starting the Call
- Starting the call: Customer doesn't get the SMS invite
- Starting the call: Customer doesn't get prompted for microphone permissions
- Starting the call: Customer doesn't get prompted for camera permissions
- Starting the call: Customer gets an "invitation expired" message
- Starting the call: Page takes a long time to load or times out
- During the call: Customer's audio is cut off by another app