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  1. Streem
  2. Frequently Asked Questions – FAQ

Frequently Asked Questions – FAQ

Fast answers for Streem users

I want remote customer service.

  • What is Streem?
  • How does it work?
  • Who can use Streem? Who is it for?
  • How do I start a Streem call?
  • Do I need an account?
  • What do I need to use Streem?
See all 8 articles

I want to connect with customers remotely.

  • How can I get help or technical support?
  • How do I start a Streem call?
  • How do I use Streem’s interactive tools?
  • What do I put in the Reference Number field?
  • What is Streem?
  • Who uses Streem?
See all 13 articles

General

  • Device Support for Customers on a Streem call with a Pro/Expert
  • Device Support for Pros/Experts
  • 3 Ways to send a Streem call invitation
  • Does Streem work mobile-to-mobile?
  • Is Streem GDPR compliant?

Troubleshooting

  • iOS Permissions
  • Streem Status
  • Receiving an error when accepting camera permissions on iOS?
  • Receiving an error when accepting camera permissions on Android?
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