Frequently Asked Questions – FAQ
Fast answers for Streem users
Customer: I want remote customer service.
- What is Streem?
- How does it work?
- Who can use Streem? Who is it for?
- How do I start a Streem call?
- Do I need an account?
- What do I need to use Streem?
Expert: I want to connect with customers remotely.
- What is Streem?
- Who uses Streem?
- How do I start a Streem call?
- How do I use Streem’s interactive tools?
- Do I need an account?
- Can I get a demo?
General
- Experts using a corporate firewall or VPN must configure their network using Streem's network allowlist
- Answers that Experts can provide for customer FAQs
- What browsers and devices can customers use?
- What browsers and devices can experts use?
- Does Streem work mobile-to-mobile?
- Is Streem GDPR compliant?