This article serves to show you how to Customize and configure your company's workspace. The following video provides an overview of the options:

 

Settings:

The following setting options are available to Workspace Admins in Streem

Company Name

The company name added here will display on all invitations to customers. It can be edited at any time.

GPS

When the GPS setting is enabled, Team Members will have the ability to request the GPS location of the customer.

Anonymous Share

When the Anonymous Share setting is enabled, anyone with the share link can access/view the Streem call recording. Links include personal customer information and might be covered by data privacy regulations.

This is commonly used to share calls with other employees of your company, or if you needed to share a call to Streem Support

Customizations

The following are options for Admins to customize the call experience, including logos and URL redirects after the call.

Company Logo Large

Displayed before and after calls, over a light background.
Ideal photo size: 1024 x 512px

Company Watermark

Displayed during calls, overlaying the live video feed at 50% opacity (background color varies).
Ideal photo size: 768px x 256px

 

Final Redirect URL

Customize where your customer is sent after a Streem call has ended. Usually this would be your company's landing page or your own survey.

NOTE: When Streem displays your logo and watermark, it scales them proportionately to fit within the frame sizes listed above. Small images might appear blurry. We recommend submitting logo files large enough to fill their frames, and with minimal padding.

Adding Team Members

Watch the video below to see how to add new team members to your Streem Workspace at any time:

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