If you see this message:
Oops the connection timed out. If your customer did not receive the invitation, click Invite to retry.
That means:
The invitation system waited 20 seconds but could not confirm that the invitation was successfully sent to your customer.
What to do:
Please check if your customer received the invitation. If not, click the Invite button to send a new invitation. Alternatively, you can use the "Link & Code" invite method to send an invitation to your customer using a communication method other an SMS messaging.
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