How do I set up a Corporate Firewall or VPN with Streem?

For any expert who is working on a corporate device that uses firewalls and/or VPNs it will be important to have their IT department configure Network Settings so that Streem can function as expected. Jump to a section below:

Domains to add to Allowlist

Email:

  • streem.pro
  • streem.com

App:

  • *.streem.cloud
  • *.streempro.app
  • *.streem.us
  • *.twilio.com
  • *.googleapis.com
  • *.bugsnag.com

Support:

  • *.docs.google.com
  • *.amazonaws.com
  • *.streempro.zendesk.com
  • *.streempro.io
  • *.zdassets.com

WebSocket Hosts:

  • wss://global.vss.twilio.com
  • wss://sdkgw.us1.twilio.com
  • wss://tsock.us1.twilio.com

IP and Port requirements

IP Addresses

Region CIDR ranges
US 172.82.70.0/24134.203.254.0 - 34.203.254.25554.172.60.0 - 54.172.61.25534.203.250.0 - 34.203.251.2553.235.111.128 - 3.235.111.25534.216.110.128 - 34.216.110.15954.244.51.0 - 54.244.51.25544.234.69.0 - 44.234.69.127
EU 45.9.21.0/24152.215.253.0 - 52.215.253.6354.171.127.192 - 54.171.127.25552.215.127.0 - 52.215.127.2553.249.63.128 - 3.249.63.25552.59.186.0 - 52.59.186.3118.195.48.224 - 18.195.48.25518.156.18.128 - 18.156.18.255
Other Streem uses Twilio Video for other regions.  Please see here for those IP Addresses: https://www.twilio.com/docs/stun-turn/regions

Ports

Transport protocol Ports
TCP 443, 3478, 5349
UDP 3478, 10000-60000

Full Twilio Video documentation: https://www.twilio.com/docs/video/ip-addresses

Explicit Domains

For software that doesn't support the use of wildcard domains

Web Portals

  • <company-code>.streempro.app
  • <company-code>.cv.prod.streem.cloud
  • <company-code>.swaga.prod.streem.cloud
  • <company-code>.streem.us

Global Services

  • global-api.prod.streem.cloud
  • global-login.prod.streem.cloud

Regional Services

  • US
    • api.prod-us.streem.cloud
    • invites.prod-us.streem.cloud
    • scribe.prod-us.streem.cloud
    • service.prod-us.streem.cloud
    • wall.prod-us.streem.cloud
    • <company-code>-prod-us-artifacts.s3.us-west-2.amazonaws.com
    • <company-code>-prod-us-artifacts-public-assets.s3.us-west-2.amazonaws.com
  • CA
    • api.prod-ca.streem.cloud
    • invites.prod-ca.streem.cloud
    • scribe.prod-ca.streem.cloud
    • service.prod-ca.streem.cloud
    • wall.prod-ca.streem.cloud
    • <company-code>-prod-ca-artifacts.s3.us-west-2.amazonaws.com
    • <company-code>-prod-ca-artifacts-public-assets.s3.us-west-2.amazonaws.com

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