For any expert who is working on a corporate device that uses firewalls and/or VPNs it will be important to have their IT department configure Network Settings so that Streem can function as expected.
Domains to add to Allowlist
Email:
- streem.pro
- streem.com
App:
- *.streem.cloud
- *.streempro.app
- *.streem.us
- *.twilio.com
- *.googleapis.com
- *.bugsnag.com
Support:
- *.docs.google.com
- *.amazonaws.com
- *.streempro.zendesk.com
- *.streempro.io
- *.zdassets.com
WebSocket Hosts:
- wss://*.araas.streem.cloud:8443/groupcall
- wss://global.vss.twilio.com
- wss://sdkgw.us1.twilio.com
- wss://tsock.us1.twilio.com
IP and Port requirements
IP Addresses
| Region | CIDR ranges |
| US | 172.82.70.0/241 34.203.254.0 - 34.203.254.255 54.172.60.0 - 54.172.61.255 34.203.250.0 - 34.203.251.255 3.235.111.128 - 3.235.111.255 34.216.110.128 - 34.216.110.159 54.244.51.0 - 54.244.51.255 44.234.69.0 - 44.234.69.127 |
| EU | 45.9.21.0/241 52.215.253.0 - 52.215.253.63 54.171.127.192 - 54.171.127.255 52.215.127.0 - 52.215.127.255 3.249.63.128 - 3.249.63.255 52.59.186.0 - 52.59.186.31 18.195.48.224 - 18.195.48.255 18.156.18.128 - 18.156.18.255 |
| Other | Streem uses Twilio Video for other regions. Please see here for those IP Addresses: https://www.twilio.com/docs/stun-turn/regions |
1 IP Addresses above in bold will be activated June 30, 2021, as Streem will be adding more capacity to its video platform.
Ports
| Transport protocol | Ports |
| TCP | 443, 3478, 5349 |
| UDP | 3478, 10000-60000 |
Full Twilio Video documentation: https://www.twilio.com/docs/video/ip-addresses
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