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For any expert who is working on a corporate device that uses firewalls and/or VPNs it will be important to have their IT department configure Network Settings so that Streem can function as expected. 

 

The following domains need to be accessible:

Email:

  • streem.pro
  • streem.com

App:

  • *.streem.cloud
  • *.streempro.app
  • *.streem.us
  • *.twilio.com
  • *.googleapis.com
  • *.bugsnag.com

Support:

  • *.docs.google.com
  • *.amazonaws.com
  • *.streempro.zendesk.com
  • *.streempro.io
  • *.zdassets.com

WebSocket Hosts:

  • wss://*.araas.streem.cloud:8443/groupcall
  • wss://global.vss.twilio.com
  • wss://sdkgw.us1.twilio.com
  • wss://tsock.us1.twilio.com

 

The following IP and Port requirements must be configured

 

IP Addresses

Region CIDR ranges
US 172.82.70.0/241
34.203.254.0 - 34.203.254.255
54.172.60.0 - 54.172.61.255
34.203.250.0 - 34.203.251.255
3.235.111.128 - 3.235.111.255
34.216.110.128 - 34.216.110.159
54.244.51.0 - 54.244.51.255
44.234.69.0 - 44.234.69.127
EU 45.9.21.0/241
52.215.253.0 - 52.215.253.63
54.171.127.192 - 54.171.127.255
52.215.127.0 - 52.215.127.255
3.249.63.128 - 3.249.63.255
52.59.186.0 - 52.59.186.31
18.195.48.224 - 18.195.48.255
18.156.18.128 - 18.156.18.255
Other Streem uses Twilio Video for other regions.  Please see here for those IP Addresses: https://www.twilio.com/docs/stun-turn/regions

 

1 IP Addresses above in bold will be activated June 30, 2021, as Streem will be adding more capacity to its video platform.

 

Ports

Transport protocol Ports
TCP 443, 3478, 5349
UDP 3478, 10000-60000

 

 

Full Twilio Video documentation: https://www.twilio.com/docs/video/ip-addresses

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