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Streem's text recognition feature is powered by a learning algorithm that will get better the more it's used. Thank you for helping us train it! At the moment, the algorithm is still somewhat inexperienced and it often misses model and serial numbers that seem obvious to people. If you'd like to help us improve it faster, please copy the share link from your call... share-link.png

...and include it in a message to our support team.

In the meantime, you might be able to get better results by making sure the numbers are well-lit, in focus, and free of glare — and the camera is moving as little as possible when you take your photo. You can always take a few photos in a row to give us multiple tries.

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