Starting the call: Customer gets a “browser unsupported” error message

This message indicates your customer is using an unsupported browser. To find out which browsers and devices are compatible with Streem, see the below article:

What browsers and devices can customers use?

If you've tried everything above and the problem still persists, our Support team would love to lend a hand. Please gather some information so we can look into the problem on our end:

• Your customer's phone number or the invitation link you sent them
• The reference ID you entered on the invitation, if any
• The approximate time you sent the invitation

Include the above information and a summary of the problem and we'll get right back to you.

Contact Streem Support