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This message indicates your customer is using an unsupported browser. To find out which browsers and devices are compatible with Streem, see the below article:

What browsers and devices can customers use?

 


 

If you've tried everything above and the problem still persists, our Support team would love to lend a hand. Please gather some information so we can look into the problem on our end:

  • Your customer's phone number or the invitation link you sent them
  • The reference ID you entered on the invitation, if any
  • The approximate time you sent the invitation

Include the above information and a summary of the problem and we'll get right back to you.

Contact Streem Support

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