Device Support for Customers on a Streem call with a Pro/Expert

Customer Experience

Customer Operating System Support:

• iOS 13.0 and above
• Android 10.0 and above

Customer Device Support:

• iOS - All devices that support iOS 13.0 and above
  • Note - SMS invites must be sent to iPhones, cell enabled iPads cannot receive SMS invites
• Android - Latest three models of Pixel and Samsung S series phones (currently Pixel 2 and Samsung S9 and above)
  • Note - SMS invites must be sent to Android cell phones, cell enabled Android tablets cannot receive SMS invites
• Devices outside these ranges are supported on a "best effort" basis, especially Android devices running 5.0 and above

Customer Browser Support:

• Android Chrome
• IOS Safari
• Not Supported:
  • Opera Mini All versions unsupported
  • Blackberry Browser All versions unsupported
  • IE Mobile All versions unsupported
  • Firefox All versions unsupported
  • Samsung Internet All versions unsupported