Streem Expert View on desktop computers
Recommended browser: Google Chrome (v64+)
Also supported: Safari (v11+); Firefox (v58+)
Lowest Supported Resolution: 1100px width x 800px height
Streem Expert View on mobile devices
Note: For the best experience, we recommend using the Streem Expert View on a desktop computer or installing our native mobile app. If necessary, however, you can log into Streem from these supported browsers. Some features will not be available.
iOS (v13+)* with Safari (v11+)
Android (v10+)* with Google Chrome (v81+)
For your customer's browser and device options, see What browsers and devices can customers use?
If you try to use Streem from an unsupported browser, you might get one of the following error messages:
Browser Not Supported
This browser is not currently supported by Streem. Please try again using the Safari browser.
Video is not supported
It looks like your browser does not support WebRTC which is required to use video. Please open your invite link in another browser.
In some cases, Streem might work on an unsupported browser or operating system. If something goes wrong, though, Streem Support will recommend switching to a supported browser and operating system before trying other steps.