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It’s easy to get started with Streem, but you’ll need an invite from your service provider. 

Some customers schedule a Streem chat ahead of time and some call centers can switch to a video chat in the middle of a phone call. Either way, your service rep invites you to Streem with an SMS/Text message.  

Watch this tour of Streem's enhanced video chat tools.

Tap the link in the SMS message to open your enhanced video session in your mobile web browser. Approve camera and microphone permissions and the Streem session will connect you with your rep with two-way audio and one-way video. 

 

Using a shared view of the issue and interactive tools like Laser Pointer and QuickDraw™, customer service agents will help you to identify, document, and resolve your request faster and more completely—the first time.

Comments

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