You cannot recover a forgotten password, but you can reset your password.

Step 1: In a browser, go to your company's unique URL which can be found in your Welcome email.

  • i.e. (example only)

Step 2: Click on the “Forgot Password” button.

Step 3: You will be prompted to enter your email address, and a password reset email will be mailed to you.

Step 4: Follow the prompts in that email to reset your password



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